Effective Date: 1st April, 2024
Last Updated: 1st April, 2024
Welcome to Smarthood360! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our application. By using Smarthood360, you agree to the terms outlined in this policy.
We collect the following types of data:
l Full name
l Phone number
l Email address
l Residential address
l Profile picture (optional)
l Payment information (for power vending and in-app purchases)
l Estate name and location
l Resident status (homeowner, tenant, visitor, estate manager, security personnel)
l Estate asset and utility usage data
l IP address
l Device type and OS
l App usage statistics
l Location data (with permission, for security and visitor tracking)
We use your data for the following purposes:
l Account Management: Creating and managing user accounts.
l Security & Access Control: Visitor entry and exit management.
l Payment Processing: Facilitating power vending, marketplace transactions, and service payments.
l Communication: Sending alerts, community notifications, and chat messages.
l Marketplace & Business Promotion: Enabling users to buy and sell goods and services.
l Analytics & Reporting: Generating insights to improve estate operations.
l Legal Compliance: Ensuring adherence to regulatory and security requirements.
We do not sell your personal data. However, we may share information with:
l Estate Administrators: To manage and verify resident records.
l Payment Providers: To process transactions securely.
l Security & Emergency Services: To respond to panic alerts and ensure estate safety.
l Government & Law Enforcement: If required by law.
l Third-Party Service Providers: For hosting, analytics, and app functionality.
We implement industry-standard security measures to protect your data, including:
l End-to-End Encryption for communication and payment transactions.
l Secure Authentication using passwords and two-factor authentication.
l Regular Security Audits to detect and prevent vulnerabilities.
As a user, you have the right to:
l Access Your Data: Request a copy of your stored data.
l Edit or Delete Your Data: Modify or request deletion of personal information.
l Withdraw Consent: Opt-out of certain data processing activities.
l Restrict Data Processing: Limit how your data is used for analytics and marketing.
To exercise any of these rights, please contact info@smarthood360.estate .
We use cookies and tracking technologies to improve user experience, monitor usage patterns, and provide targeted services. Users can manage cookie preferences through device settings.
Smarthood360 is not intended for children under 13. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notifications.
For questions or concerns regarding this Privacy Policy, contact us at:
Smarthood360 Technologies Support Team
Email: info@smarthood360.estate
Phone: +234-7088425111
By clicking "Agree & Continue," you confirm that you have read, understood, and accepted this Privacy Policy.